Privacy Policy
Introduction:
Welcome to Novlt! We are committed to protecting your privacy in compliance with GDPR, CCPA, and other applicable data protection laws. This Privacy Policy explains how we collect, use, and share your data, along with your rights and choices.
1. Personal Information We Collect:
1.1 Personal Information You Provide:
- Account Information: Includes your name, contact details, account credentials, and payment information.
- User Content: Information you create, such as ideas, narratives, and storyboards.
- Communications Data: Records of your interactions with our team or support services.
- Social Media Information: Voluntarily shared details from your connected social media accounts.
- Marketing Data: Preferences for marketing communications and event participation.
- Phone Numbers: We collect your phone number to enable one-time password (OTP) verification for secure access to your account. Your phone number is not used for any other purpose without your explicit consent.
- Other Information: Additional data you choose to provide.
1.2 Personal Information We Receive Automatically:
- Log Data : Data about features you use and the content you create.
- Usage Data : Information on your use of the Services, content viewed, features used, time zone, and device details.
- Device Information : Device type, operating system, and browser details.
- Cookies : Information collected via cookies and similar technologies for operational purposes. Users in the EU can manage their cookie preferences via our Consent Preference Center, in compliance with GDPR’s ePrivacy Directive.
2. Legal Bases for Data Processing (GDPR):
We process Personal Information based on the following legal grounds:
- Consent: For example, when you subscribe to our marketing communications, provide your phone number for OTP, or connect your social media accounts.
- Contractual Necessity: When processing is essential to deliver our Services.
- Legitimate Interests: To improve our Services, prevent fraud, and conduct research.
- Legal Obligations: When required to comply with applicable laws.
3. How We Use Personal Information:
We may use your Personal Information to:
- Provide, administer, and personalize the Services.
- Generate and refine AI-driven recommendations, narratives, and storyboards.
- Verify your identity via OTP to ensure secure access to your account.
- Improve user experience through data-driven insights.
- Communicate with you about account-related or service updates.
- Send you personalized marketing offers from and related to our Services.
- Prevent fraud and misuse of our Services.
- Comply with legal obligations.
4. Disclosure of Personal Information:
We share Personal Information only in the following circumstances:
- Service Providers: For fulfilling requested services, such as AI processing, payment handling, or sending OTPs via SMS. We use trusted third-party providers, including but not limited to Google Analytics, Facebook APIs, and Twilio for authentication. These providers are contractually required to protect your data and comply with applicable laws.
- Legal Authorities: To comply with laws or valid legal requests.
- Business Transfers: If Novlt undergoes a merger, acquisition, or sale of assets.
We do not sell or share Personal Information for marketing purposes.
5. Personalization and AI:
Novlt collects and processes profile data, such as preferences and activity history, to deliver personalized ideas, narratives, and storyboards tailored to your needs. This processing is conducted using artificial intelligence (AI). Your data is used solely to improve our Services and is not shared with third-party AI systems or used for unrelated purposes.
6. Data Retention Policy:
Personal Information is retained only for as long as necessary to:
- Provide and improve our Services.
- Comply with legal obligations.
- Resolve disputes and enforce agreements.
Retention of Phone Numbers:
Phone numbers collected for OTP purposes are retained only for the duration necessary to provide secure login authentication. Once the authentication process is complete, phone numbers are either deleted or stored securely as part of your account data.
7. International Data Transfers:
Your Personal Information may be transferred to and processed in jurisdictions outside your own, including the U.S. We ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) in compliance with GDPR Article 46.
8. Automated Decision-Making:
Novlt uses automated processes, including AI, to provide personalized content. You have the right to:
- Request human intervention.
- Contest decisions made solely through automated means.
- Receive an explanation of the decision-making process.
9. Your Privacy Rights:
Depending on your location, you may:
- Access, correct, or delete your data.
- Restrict or object to data processing.
- Request a copy of your data in a portable format.
- Opt out of “sales” or “sharing” of your data.
Consent for OTP :
By providing your phone number during login, you consent to its use for one-time password authentication. If you wish to withdraw this consent, contact privacy@novlt.app. Note that withdrawal of consent may impact your ability to access certain features of our Services.
Non-Discrimination: Exercising your privacy rights will not result in denial of services or differential treatment.
10. Changes to this Privacy Policy:
We will notify users of material changes to this Privacy Policy via email or app notifications, as required under GDPR and CCPA.
11. Contact Us:
For any questions or concerns about this Privacy Policy, contact us at:
NOVLT LLC:
2810 N Church St PMB 226551
Wilmington, Delaware 19802-4447, US
Email: privacy@novlt.app
12. Additional State-Specific Disclosures:
California (CPRA)
California residents have rights to:
- Access categories of collected information.
- Request deletion of their data.
- Opt out of “sales” or “sharing” for targeted advertising.
Virginia, Colorado, Connecticut, and Other States: Residents of these states may also exercise rights to:
- Access, correct, delete, or opt out of targeted advertising or profiling.
To exercise your rights, contact privacy@novlt.app.